To request winning numbers please send us an email using the form on the website and select the Cruise line you were on. Please be sure to select the proper cruise line if you don't the email will take longer in the system and will ultimately delay our response time. You can select the Cruise Lines below:
All we need to properly give you the correct winning numbers for the vessel that you were on and for the correct date is the GAME ID number. You will see the GAME ID number to the left of your selected numbers. If you want please scroll to the top and take a look at the example we have posted on the website, it is circled in red.
If you believe that you may have a winning ticket, please provide us with the Order number on the ticket to verify. If it's a winner then we can give you instructions on where to mail your original ticket and your information to claim. With the ORDER ID we will be able to confirm that the ticket is indeed a winner as well as make sure that is is also still unpaid. Please also ensure that when sending in your ticket we will need the original. To send an Order number, from the main page select the Cruise line you sailed with and then fill out the form as you normally would for requesting numbers. But attach the order number the message area.
Forms of valid identification:
USA Drivers License or ID
We do not keep a record of the names of Paradise Lotto winners. The tickets are purchased on the vessel and similar to any other state lottery ID is not required to redeem tickets while on the vessel. In the event we were to record winner names we would not be at liberty to release their names to anyone without express consent from the winning ticket holder.
Paradise Lotto is a game where guests can select 5 numbers out of a 60 ball draw. Each cruise line has it's own progressive for the Jackpot 5 of 5 win. 3 out of 5 and 4 out of 5 are static prizes and is the
same across all Cruise Lines.
As with all lottery games in every state and country , the ball draw is a random number draw making it impossible to have predetermined winners. The result of the aforementioned is that it is impossible to ever have a guaranteed winner.
Below are the payouts for the matches.
Also remember that you can only match on a single line across. You cannot match 2 numbers from one line and another number from a different line, etc.